Terms and Conditions
These Terms and Conditions are formulated by H3i Technologies Private Limited, who is the owner of Bolbhav product. These policies govern your use of our android application, Bolbhav.
Digital Product Delivery
No Physical Shipping: As a digital service, we do not offer physical shipping. All services are delivered through the Bolbhav application.
App Access: The Bolbhav application is available for download on the Google Play Store.
Refund and Cancellation Policy
General Policy: Refunds are not typically issued for in-app purchases.
Technical Issues: If users cannot access our services due to technical problems within our app, and if these are not resolved within 48 hours of reporting, we will issue a full refund.
Company Shutdown: In the event of a complete shutdown of our services, all users will receive a prorated refund for any in-app purchases made.
Policy: As our subscriptions are one-time purchases, a formal cancellation policy is not applicable. Users may choose not to renew or purchase subscription again.
User Registration and Data Policy
User Identification: We collect users' phone numbers solely for identification and account management purposes.
Data Use: The collected data is used to personalize the user experience and for communication related to our services.
Data Security: We prioritize the security of user data and implement measures to protect against unauthorized access or misuse.
Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the app . We may automatically track certain information about you based upon your behaviour on our app. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our app or not), which URL you next go to (whether this URL is on our app or not), your device browser information, and your IP address.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the app
While you can browse some sections of our app without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our app. We identify and use your IP address to help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad demographic information.
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.We may also share your personal details such as your name and phone number you provide on the app with other users in order to provide you services.
Our app links to other apps that may collect personally identifiable information about you. The company is not responsible for the privacy practices or the content of those linked apps.
For any inquiries, support, or feedback, please contact us at email@example.com. We are committed to providing excellent customer service and support.